I can not thank the whole team at Rayments enough for helping me out today. I was completely out of options and left with a car I wasn't able to drive and backed into a corner by the garage I purchased it from. From the first phone call to Rayments, the lady on the phone was so empathetic and caring - I could tell she genuinely wanted to help. They were able to fit me in for a quick diagnostics and documentation within 20 minutes of the call. On arriving, the technicians were all incredibly friendly, and talked to me at length by giving advice and their own personal recommendations. I can honestly say I will use Rayments for all of my future MOT'S, services, and repairs. I went in very tearful, vulnerable, and scared, but left reassured, advised, and very happy. Thank you all so much, and see you all again very soon!
We had an issue with our Volvo shuddering under braking. After taking it to several garages — including the main Volvo service center in Cambridge — and spending a considerable amount of money, no one seemed able to diagnose the problem. A friend recommended Rayments, and I have to say, the whole experience was miles better.
Right from the start, we were asked to take the car out with a technician to demonstrate the fault — something none of the other garages had done. After a diagnostic, we were given clear, informative advice about what was wrong and what needed to be done to fix it.
Shawn and his team are absolutely top-notch — a truly professional operation all around — and, most importantly, they actually fixed our car! I can’t recommend these guys highly enough and certainly won’t be going anywhere else in the future.
I had a Ford Fiesta in for a MOT and service and unfortunately a lot of residual issues were found during some thorough investigations.
Rayment's were very honest about finding issues with the vehicle and definitely knew their stuff. They also helped break down in laymen's terms the situation. I decided to go through with the repair and was allowed to keep a courtesy car until the work was done.
Overall, they were very friendly and professional throughout the whole process and the breakdown of work items needed were very transparent and detailed. Incredibly pleased with the work they have done!
An excellent garage that I would 100% recommend. Really professional and friendly service from everyone that I met and spoke to; they kept me well informed throughout the diagnostic and repairs process. I really like that images and explanations of the works needed and costs are emailed through for approval. They were very thorough and fair throughout and I left feeling reassured.
Even though they're not local to me, I will use them again with full confidence.
I have used Rayment's a few times now, and they are always very helpful. They are thorough when diagnosing issues and very clear in explaining what they find.
Brilliant all round. Rayments have been super helpful all throughout the process of repairing my van. At every step of the way they have communicated clearly, dealt with enquiries promptly and set it clear options and roadmaps for the way forward. Honestly can’t thank them enough for seeing me through what has been a difficult process. I would recommend them and will use them again.